Some things are not meant to be handled internally.
When you need someone outside the system: someone who can listen without judgment, ask what people will not ask, go where you do not want to go, represent you without becoming you, tell you what they actually see, and when necessary, make the thing happen.
You do not need another consultant. You need someone you trust.
Open a case →The more power you have, the fewer directions are safe to talk. Down changes how your team sees you. Sideways turns political. Up reads as losing control.
I am the direction that is left.
I take full ownership, work out what needs to happen, and bring it back resolved. Nothing briefed to your team. No one else on a need-to-know basis but you.
When your name is on it, people keep up appearances, and the authenticity is gone. The price goes up the moment the seller knows who is buying. The meeting turns formal the second your title walks in.
As your principal's proxy, I always say I am acting for someone. Who that is stays private unless you want it known. I never lie about who I am, I will not approach anyone who has said no, and I bring back what I learn, good or bad.
You do not need a "type" of problem. If it has been sitting with you and there is no one to hand it to, it is probably a case.
A big decision you are no longer sure of, or a move nobody can know about yet.
"I announced it three months ago, and now I am not sure it was the right call."
I go instead, learn everything I can, and bring back the real story.
"The moment they know it is me asking, I will not get a straight answer."
A launch that flopped, a key person who left, a deal that fell through. I see the damage clearly and put things back in order.
"Our launch fell flat last week, and I do not even know where to start picking it up."
I handle your personal business, or lay out your options so you can finally choose, then carry it out.
"I have been putting this decision off for months, and it is starting to cost me."
No team to hand it to. A launch or a process, owned from start to finish.
If reading that made you think of something specific, that is a case.
Tell me what is going on, what "done" would look like, and the best way to reach you. As much or as little as you like.